Last Modified: March 16, 2023
The owner of the website operating at www.strongrecovery.com is the company StrongRecovery with its registered office in Płock, ul. Herbaciana 9, entered into the Register of Business Activity by the President of the City of Płock under the numbers 39643/11 (NIP: 7743178609, REGON: 142872081)
These regulations define the terms and conditions of use of the service by Customers. The regulations are made available to the Customer free of charge in a form that allows for obtaining, reproducing, recording and storing the regulations using the IT system used by the Customer of the service/shop.
Placing an Order on the website means that the Customer has read, accepted and complied with the provisions of these regulations and has made a purchase under the terms and conditions specified in the regulations.
The regulations constitute an integral part of the sales contract.
The service offers the possibility of concluding sales agreements through it, the subject of which is the sale of keys (i.e. activation keys in electronic form) that allow access to blocked functions of the program, which constitute the intellectual property of the company. After the Customer places an order and concludes the sales agreement for the selected license, the service grants the Customer the right to use the software under the terms of this license.
The key to activate the program includes in particular the right to use this software by storing it in the computer's memory and on external media and using it on a specified number of stations without the possibility of distributing the program. Conclusion of the sales agreement does not involve the acquisition by the Customer of a claim for the release of computer software, but only the activation key purchased by him.
The program may only be used by the person indicated in the order as the Licensee (End Customer) of the computer program. StrongRecovery is not responsible for damages resulting from the operation/use of the software for which the key to activate the program user was purchased in the online store www.strongrecovery.com.
The information on the website www.strongrecovery.com does not constitute an offer within the meaning of the provisions of the Civil Code. When placing an order, all final prices are expressed in Polish zloty and are gross prices and include VAT.
The customer places an order by clicking on the selected offer on the website and then filling out the order form. In the order form, the customer provides the data necessary to provide the services. The customer is obliged to carefully fill out the form, providing all data in accordance with the actual state. StrongRecovery is not responsible for the consequences of incorrectly filling out the form. Placing an order does not involve the customer acquiring a claim for the issuance of a key to activate the program user.
The payment card operator is PayPro SA Settlement Agent, ul. Kanclerska 15, 60-327 Poznań, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court of Poznań Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under the KRS number 0000347935, NIP 7792369887, Regon 301345068.
It is possible to place an order by informing the service about the desire to purchase the item. After placing such an order, the Customer receives an e-mail confirming receipt of the order, based on which the Customer makes payment.
Placing an order does not entail the Customer acquiring any claim for the issuance of a key to activate the user program.
After the payment for the order has been posted, the Customer receives a separate message confirming the payment and/or a message with the content that is the subject of the order. The date of conclusion of the sales agreement is the day the funds are credited to the StrongRecovery company account or to the prepayment account of payment services, the delivery procedure starts after this date. The maximum order processing time should not exceed 48 hours.
After completing the order, the Customer receives an electronic letter confirming the completion of the order and/or a message containing the key to activate the program.
The VAT invoice is sent in electronic form to the indicated e-mail address or in paper form, at the Customer's request, via Poczta Polska.
If, after the Customer receives an e-mail confirming receipt of the order and the Customer makes a payment to the StrongRecovery company account, the store is unable to provide the service because the subject of the service has become unavailable or for other reasons beyond the control of the store it is not possible to deliver the goods, then the store will notify the Customer of this fact and return the entire amount of money received from him.
The issue of returns and complaints is dealt with by explaining the reasons for the complaint.
According to the regulations, license keys sold by the online store are not returnable, because after registration they are assigned to the Customer indicated in the order (the so-called end customer), and this regulation applies to customers who are not consumers. According to the regulations, in the case of customers who are consumers, the provisions of the Act of 2 March 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws of 2000, No. 22, item 271, as amended) apply to sales agreements concluded via the online store, in the scope of excluding the right to withdraw from a contract concluded at a distance, in cases specified in art. 10 sec. 3, points 4 and 5 of the aforementioned Act.
Under the regulations, in the case of customers who are consumers, the right to withdraw from the contract does not apply in relation to contracts for the supply of digital content that is not recorded on a tangible medium, if the performance of the service has begun with the express consent of the consumer before the deadline for withdrawal from the contract expires and after the entrepreneur has informed him or her of the loss of the right to withdraw from the contract.
According to the regulations, the right to withdraw from the contract does not apply, because the software registered to the data of the end customer is linked to it and due to the nature of the goods (it cannot be returned) it is not subject to return. Complaints should be submitted via e-mail to the address .
The administrator of personal data within the meaning of the Act of 29 August 1997 on the Protection of Personal Data (Journal of Laws of 2002, No. 101, item 926, as amended) is StrongRecovery.
Customers’ personal data will be processed by StrongRecovery for the purposes of providing services, archiving, support services, and for the needs of marketing activities undertaken independently.
Personal data will not be shared with any other entities.
The customer has the right to view his/her personal data provided in the order and the possibility of updating or changing them or submitting a request to discontinue processing in the scope of receiving commercial information, if such information appears.
By placing an order and concluding a sales agreement, the Customer does not acquire property copyrights - within the meaning of the provisions of the Act of 4 February 1994 on copyright and related rights (Journal of Laws of 1994, No. 24, item 83, as amended) - to the computer software for which he obtained a key to activate the program.
By placing an order and concluding a sales agreement, the Customer acquires only a key on the basis of which he or she may use the given computer software under the terms specified by the manufacturer in the license, without the right to grant sub-licenses.
These terms and conditions and those given on the website, price list, are effective from the date of their publication on the website: www.strongrecovery.com and may be changed or repealed in whole or in part.
Agreements concluded under the terms and conditions applicable before the change or cancellation of the terms and conditions are implemented according to the rules applicable at the time of conclusion of these agreements. Any deviations from these terms and conditions must be made in writing under penalty of nullity, with agreements communicated by individual e-mail or fax messages also being considered written form.
In matters not regulated in the regulations, the provisions of the Civil Code, the Act of 18 July 2002 on the provision of services by electronic means, the Act of 2 March 2000 on the protection of certain consumer rights apply.