FAQ Icon  F.A.Q - Questions and Answers

Last Modification: 16 March, 2023


Questions about placing an order

The order is processed immediately (24 hours a day) - immediately after verification of the payment made via Przelewy24 or PayPal. The services verify the payment and after this verification the order is processed. If the order time is longer (which happens very rarely in the case of automatic payments), you can always contact us to speed up the processing.

The order includes the product in electronic form. Files and instructions are sent, which present step by step how to activate the program to the licensed version. Data is sent to the e-mail address provided in the order form, additionally, after payment and its verification, a website is also displayed with a summary of the entire order and instructions.

Automatic orders are placed in the "License" menu of the website, the full offer is available in the table (price list), by clicking on the price (appropriate to the service), the user is asked to provide data.

Yes - it is possible, just contact us (contact tab in the website menu or contact details in the upper right corner) and place an order providing your details.

Account number for payments:

mBank: PL14 1140 2004 0000 3502 7298 0273

SWIFT CODE: BREXPLPWMBK

In the title, please provide the name of the license you are ordering.


Activation Questions

To activate the program, you must place an order. The order includes the product in electronic form. Files and instructions are sent, which show step by step how to activate the program to the licensed version. Data is sent to the e-mail address provided in the order form. After making the payment and its verification, a website is also displayed with a summary of the entire order and instructions.

  1. Trying to activate too quickly without reading the instructions carefully
  2. Incorrect file names (suffixes automatically assigned during download), one of the files cannot be renamed during automatic activation (license file). If the problem is a problem, it is recommended to remove files that have similar names (clean up after them)
  3. No installation of the required package. The instructions always include the package that needs to be installed, it is not a demo package from the website or a package that may include a program in a different version (minimal/sms versions, other versions)
  4. Problem resulting from information contained in the "NOTE/NOTES" section of the manual.

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